[{"title":"What is this? ","content":"

We’re excited to show our appreciation through our exclusive rewards program! By creating an account, you’ll earn points for purchases and engagement with our brand. These points can be redeemed for discounts on future purchases and special rewards—the more points you collect, the more you save!

"},{"title":"Who can join?","content":"

Anyone with an account is automatically enrolled in the program.

"},{"title":"How do I earn points?","content":"

You can earn points through various activities, such as following us on social pages and making purchases. To explore all the ways you can earn points, click on the *Ways to Earn* tab in the menu.

"},{"title":"How do I redeem my points?","content":"

Select the *Ways to Redeem* tab. Here, you'll find a list of all the rewards we offer. If you have sufficient points, you can redeem them for a reward.

"},{"title":"What do the 'approved', 'pending' and 'cancelled' statuses mean?","content":"

Approved: These points can be redeemed on rewards immediately.

Pending: These points need to be verified before you can redeem them. This typically applies to purchases and social media actions.

Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled) or unsubscribe from our communications.

"},{"title":"Where are my points?","content":"

If you took a rewards action and don't see your points, they may not be available for 24 hours. That gives us a chance to confirm the action was taken. If you made a purchase and your points are not showing in your account, please contact us at cs@skiandtennisstation.com so we can get it resolved!

"},{"title":"Is there a limit to the number of points I can earn?","content":"

No. Go ahead and earn as many as you can! We should note that 10,000 is the maximum amount of points that can be redeemed in a single day.

"}]

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